Front Line Manager

CarMax • Baton Rouge, LA

4d • $49,100 - $86,000 • Onsite

About The Position

The Front-Line Manager in Training participates in a structured six-week development program to prepare for a leadership role within CarMax’s Service Operations department. Training covers Service Operations roles and responsibilities, end-to-end production processes, inventory management, and cosmetic and mechanical repair. Upon successful completion, the associate transitions into a Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager role.

Requirements

• Ability to lead and manage teams effectively to achieve operational goals.
• Strong skills in data interpretation and record accuracy for process compliance.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication skills for interactions with associates and customers.
• Proficiency in common and proprietary software systems.
• Valid driver’s license.
• Flexibility to work in indoor and outdoor environments, including inclement weather.
• Willingness to work varied schedules, including nights, weekends, and holidays, with occasional travel.

Nice To Haves

• Three or more years of management experience.

Responsibilities

• Demonstrate comprehension of training content throughout the program.
• Support execution of store procedures and operational processes to ensure efficiency and compliance.
• Complete CarMax’s Management Development Program and apply leadership principles in real-world scenarios.
• Collaborate with cross-functional teams to maintain quality and meet production goals.
• Model CarMax values by fostering integrity, respect, and a customer-first mindset in all interactions.
• Prepare for transition into a leadership role, ensuring readiness to manage associates and drive performance.
• Manage the Environmental, Health and Safety program for the department and/or location, including self-inspections, hazardous waste disposal, workplace safety, and PPE.

Benefits

• Paid sick time: up to 48 hours per year, accrued each pay period, for eligible full-time hourly or commission/incentive-eligible associates.
• Paid vacation time: 80 to 200 hours per year after a 90-day waiting period, based on years of continuous service, for eligible full-time hourly or commission/incentive-eligible associates.
• Six paid scheduled holidays per year and one floating holiday for eligible full-time hourly or commission/incentive-eligible associates.
• Holiday premium pay when an eligible associate works on a scheduled holiday due to business need.
• Full-time salaried associates receive paid time away as needed for sick leave, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
• May be eligible for a bonus and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed