(USA) Front End Coach, store 608 Midland Texas

Walmart•Midland, TX

21h•Onsite

About The Position

The Front End Coach leads and develops teams, teaches and trains associates, listens actively, tours stores, and provides feedback. The role communicates and collaborates with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction. It introduces and leads company change efforts, establishes clear expectations, and guides teams in implementing business solutions and achieving objectives. The position models exceptional customer service by following the One Best Way service model and supporting customer-service initiatives, including community outreach. It ensures customer needs, complaints, and issues are resolved, develops action plans to correct deficiencies, and leads process improvements to deliver a high-quality customer experience. The Front End Coach drives financial performance and sales for the designated store area by reviewing profit-and-loss statements; assisting with budgeting, forecasting, and expense control; and monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops plans to mitigate shrink and achieve sales and profit goals. The position supervises and develops associates through hiring, training, mentoring, assigning duties, setting expectations, recognizing contributions, and preparing qualified associates for staffing needs and company growth. It coordinates and oversees work assignments, builds stakeholder relationships, supports plans that meet customer and business needs, sets and measures progress toward objectives, identifies improvement opportunities, and promotes adaptability and continuous learning. The role ensures compliance with company policies and procedures and supports the company mission, values, ethics, and integrity. It promotes belonging, collaboration, accountability, talent development, customer-focused decision-making, data-informed planning, continuous improvement, and the adoption of new technologies and skills. The company states its goal of becoming a regenerative company and describes efforts including creating belonging, eliminating waste, and participating in local giving. The position is based at Walmart store 608 in Midland, Texas. Walmart describes competitive pay, performance-based bonuses, and benefits including health coverage, financial benefits, paid time off, education benefits, and other programs. The annual salary range is $65,000–$100,000, with additional compensation that may include annual or quarterly performance bonuses and, for certain positions, regional pay zone or complex-structure compensation. A state pay differential may apply where required by law.

Requirements

At least 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
Must attend and successfully complete all job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have applicable state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates; actively listen, tour stores, and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide teams with clear expectations, guidance, and business objectives.
Model and support exceptional customer service using the One Best Way service model and customer-service initiatives, including community outreach.
Ensure customer needs, complaints, and issues are resolved; develop corrective action plans and lead process improvements.
Drive financial performance and sales for the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes; develop plans to mitigate shrink and meet sales and profit goals.
Supervise, hire, train, mentor, and develop associates; assign duties, set expectations, recognize contributions, and support staffing and company growth needs.
Coordinate and oversee job-related activities and assignments; maintain stakeholder relationships and support plans and initiatives that meet customer and business needs.
Set goals and objectives, build accountability, measure progress, identify improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and provide guidance on applying them in business processes and practices.
Promote a workplace culture of belonging, collaboration, integrity, accountability, customer focus, learning, and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U Walmart-paid education benefit, including eligible tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
Performance-based bonus awards, which may include annual or quarterly performance bonuses.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.