Front End Associate/Cashier (83614)

Specs Family Partners•Granbury, TX
•Onsite

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role involves greeting and assisting guests, operating checkout equipment, processing transactions and payments, maintaining an orderly checkout area, and supporting store operations through stocking, inventory preparation, carry-outs, and other assigned tasks. Associates are expected to provide courteous service, follow company and safety procedures, work cooperatively, and maintain reliable attendance. The position requires physical attendance on a management-set schedule, which may vary according to business needs. Full-time is typically 35 hours per week; part-time is up to 25 hours per week. Employees must be available to work any shift on Friday or Saturday and be available for at least 80% of shifts each week. The employer schedules hours according to business needs. Employees must be over age 21 to work at Spec's and must maintain a valid TABC Beverage Sellers Permit; some positions may also require a valid Food Handlers Permit. The company provides access to the TABC course and pays for up to three hours spent taking it, while the course cost is deducted from the employee's paycheck. The work environment is described as fun and positive, with moderate noise. Employees may be exposed to outside weather conditions while serving guests. The job requires standing, walking, bending, climbing, balancing, and handling or lifting merchandise. Regular lifting of up to 25 pounds and occasional lifting of 50 pounds or more, as well as occasional pushing or pulling of 50–100 pounds or more, are required. Reasonable accommodations may be made for individuals who need them to perform essential functions.

Requirements

  • Must be over the age of 21 to work at Spec's, as stated in the posting.
  • Maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
  • Ability to read, comprehend, and write simple instructions or memos, and communicate with and understand coworkers and guests.
  • Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
  • Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
  • Responsible, reliable, and committed to providing exceptional service; patient, friendly, outgoing, self-starting, and able to complete assignments in a timely manner.
  • Strong work ethic, teamwork, time-management, prioritization, and stress-management skills.
  • Ability to perform the listed physical activities, including standing, walking, bending, climbing, balancing, reaching, and handling or lifting merchandise; lift up to 25 pounds regularly and 50 pounds or more occasionally, and push or pull 50–100 pounds or more occasionally.
  • Ability to communicate and understand, see products and payment methods, and meet the required vision abilities of close vision, depth perception, and focus adjustment.
  • Ability to attend work physically according to a management-set schedule that may vary week to week.
  • Working outside scheduled hours without District Manager approval is prohibited.

Nice To Haves

  • Previous cashiering experience; the employer is willing to teach candidates who are willing to learn.
  • High school diploma or GED; the posting notes that experience may sometimes serve as the best education.
  • Previous retail or customer service experience.
  • Familiarity with cash-handling procedures.
  • Knowledge of basic math for cash transactions.
  • Strong communication skills, including phone etiquette.
  • Bilingual skills.

Responsibilities

  • Demonstrate the company's mission statement and core values, and follow the uniform standard during work hours.
  • Greet guests warmly and follow the applicable Guest Services script, including offering applicable discounts, add-on items, and charitable giving opportunities.
  • Operate cash registers, electronic scanners, computers, and related checkout equipment; look up product codes or prices as needed and scan the correct barcode.
  • Suggestively sell items and monitor merchandise brought to the register to ensure guests are charged for accurate quantities.
  • Redeem coupons and weigh produce when required, and ask guests to answer the pin pad question themselves before beginning the transaction.
  • Check acceptable identification and use the 36 sign-in procedure when necessary to ensure legal sales, maintaining professionalism when checking IDs.
  • Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and change, and accurately count change back to guests.
  • Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
  • Compute and record transaction totals on the daily record sheet, call for a cash drop when the limit is reached, and count down the drawer and prepare the final drop at the end of the shift.
  • Keep the checkout area clean and neat, avoid overstocking the counter, and ensure supplies such as register paper and paper bags are available.
  • Answer guest questions, provide information, and resolve complaints courteously and respectfully when appropriate.
  • Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
  • Stock shelves and check price tags as needed; prepare assigned areas for inventory and assist with inventory when needed.
  • Carry out management directives, complete assigned projects and tasks, work safely, and fulfill duties carefully and attentively.
  • Work cooperatively with others, manage time, prioritize tasks, and handle stress in a fast-paced environment.
  • Maintain required attendance and punctuality, and work according to the schedule set by management.
  • Comply with company and OSHA safety regulations.

Benefits

  • The employer pays for up to three hours of time spent taking the TABC course; the course cost is deducted from the employee's paycheck.
  • A calculator can be provided.
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