Front Desk- Weekday Full Time

Carbon Performance•Franklin, TN

23d

About The Position

As a Fitness Consultant at Carbon Performance Gym, you will provide exceptional customer service and help ensure the smooth operation of the facility. You will welcome and assist members and guests, promote memberships, help maintain the gym, work in the cafe, and address member questions and feedback. This is a full-time weekday position, Monday through Friday, 2 PM–10 PM.

Requirements

Excellent interpersonal and communication skills and a friendly, approachable personality.
Passion for health and fitness and helping others achieve their goals.
Strong organizational skills and attention to detail.
Ability to multitask and prioritize effectively in a fast-paced environment.
Proficiency with basic computer software and systems.

Nice To Haves

Previous experience in customer service, sales, or hospitality is preferred.

Responsibilities

Welcome members and guests and provide information about services, classes, and facilities.
Conduct gym tours and answer questions about the facility and its offerings.
Promote and sell gym memberships and help prospective members choose suitable options.
Make regular rounds and help keep the gym floor, equipment, and common areas clean and organized.
Work shifts in the gym cafe, serving snacks, beverages, and light meals; handle transactions and maintain a clean cafe area.
Respond to member inquiries, concerns, and feedback professionally and promptly, providing solutions that support a positive experience.