Front Desk Coordinator - Full Time

RestorixHealth ®•Encinitas, CA

1d•$25 - $30

About The Position

RestorixHealth is seeking a customer-service-driven Front Desk Medical Coordinator for its wound care facilities. The role supports patient access and facility operations by scheduling appointments, verifying insurance and obtaining preauthorization, handling charge entry and reconciliations, and providing professional support to patients and staff. The position involves working with hospital software and systems as well as RestorixHealth’s EMR system. Ongoing training is provided.

Requirements

High school diploma or equivalent.
Intermediate Microsoft Office skills, including Word, Excel, and Outlook.
Exceptional customer service skills and the ability to promote a positive environment.
Ability to maintain confidentiality in accordance with HIPAA regulations.

Nice To Haves

Experience in a front desk role in a hospital outpatient or medical practice setting is preferred.
Previous experience in medical coding, billing, and/or precertification is associated with success in this role.

Responsibilities

Schedule HBO therapy or wound care visits using hospital software and systems and RestorixHealth’s EMR system.
Book appointments based on available time, staffing, equipment, and supplies.
Confirm registration information with patients or their responsible parties.
Verify insurance benefits and obtain preauthorization for wound care procedures.
Receive patient visit charge information from wound center personnel and provide it to the appropriate billing or finance departments, or enter it into hospital charge-entry systems in accordance with hospital policies and acceptable standards.
Perform daily patient-schedule charge-entry reconciliations and account for outstanding superbills.
Promote patient satisfaction and provide professional support to patients and staff.

Benefits

Medical, dental, and vision insurance.
Health Savings Account with employer match and Flexible Spending Accounts for general purpose, limited purpose, and dependent care.
Employer-paid basic life insurance, AD&D, and short-term disability.
Voluntary buy-up life insurance for employees, spouses, and children; voluntary short-term and long-term disability.
Voluntary accident, critical illness, and hospital indemnity plans.
Employee Assistance Program.
Pet care discount program.
Paid time off and paid holidays.
401(k) retirement plan with employer match.
Internal ongoing educational and training opportunities.
Competitive compensation.
Continuous coaching and mentorship.