Front Desk at Fitness Studio

Cb • Port Jefferson Station, NY

10d • Onsite

About The Position

MUV Fitness is a kickboxing and group fitness studio focused on community. We are looking for a front desk team member who will be the first face our members see, setting the tone for their workout and encouraging their return. This role involves more than just administrative tasks; it's about creating a welcoming and energetic environment for members.

Requirements

• No prior experience required — we will train the right person.
• A natural people person — you genuinely enjoy talking to and connecting with others
• High energy — you bring the room up, not down
• A smiler — members feel it the moment they walk in
• Detail oriented — you notice what needs to be done and you do it without being asked
• Reliable and dependable — your team counts on you to show up and show up ready
• Coachable — you take feedback, you grow, and you never stop getting better
• Passionate about health and wellness — you believe in what we do here
• A team player — we win together and we support each other, always

Nice To Haves

• Weekend availability is a plus.

Responsibilities

• Welcome every member by name with a smile and genuine energy every time they walk through the door
• Help members get ready for class — wrapping hands, carrying gear, making them feel at home
• Manage trial appointments, confirm bookings, and prepare welcome experiences for new members
• Make outreach calls to leads and members we haven't seen in a while — with warmth, not pressure
• Keep the studio clean, organized, stocked, and running at a high standard
• Support the team with pro shop sales, event promotion, and member communication
• Submit daily reports and stay on top of your KPIs every shift

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Free classes — take as many as you want beyond your required 2 per month
• Commission opportunities through sales and lead conversions
• A team that actually has your back
• A workplace that feels like family
• Room to grow — this is a studio that is built to scale and we promote from within

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed