Front Desk Fitness Attendant

ClubCorp•Carbondale, CO

1d•$18 - $20

About The Position

The Front Desk Fitness Attendant shapes members’ experiences by creating exceptional first and last impressions at the club. The role delivers friendly, welcoming service by greeting members and guests, assisting with inquiries, managing check-ins and check-outs, and helping ensure a seamless visit. The attendant promotes club activities and amenities, provides personalized service, and maintains professional service consistent with club standards. The position reports to the Fitness Manager or Fitness Director.

Nice To Haves

High school diploma or equivalent.
Previous customer service experience, preferably in fitness, hospitality, or a similar environment.
Ability to interact positively and professionally with members and guests.
Experience maintaining cleanliness and organization in a public or recreational facility.
Strong verbal communication skills and ability to assist members and respond to their needs or concerns.
Experience working as part of a team and contributing to a positive, collaborative work environment.
Ability to handle minor issues or concerns proactively and with a solution-oriented mindset.

Responsibilities

Ensure members and guests check in when using the club and address members by name.
Connect with members regularly and promote club activities.
Provide personalized service, including towel and water service to members exercising.
Promote facility amenities, programs, and the club while maintaining professional service consistent with club values and standards.
Answer telephone calls promptly and courteously and direct them to the appropriate areas.
Remain knowledgeable about applicable court reservations, personal training, fitness programs, youth center reservations, group exercise classes and schedules, club events, and specials.
Perform closing business functions according to club guidelines and procedures.
Complete daily assignments on time, maintain orderly workspaces, tidy and arrange entry areas, and restock and organize the shop.
Assist others and take on additional tasks as assigned by management.
Follow company, club, and department policies, procedures, instructions, and safe working practices.
Maintain professionalism and a commitment to excellence when interacting with members, colleagues, and staff.
Take initiative in personal and professional growth and maintain required certifications.
Address and resolve challenges using available resources and collaborate with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.