Front Desk Associate (Fitness Studio)

StretchLab•Virginia Beach, VA

About The Position

StretchLab is hiring a Front Desk Sales Associate to serve as the first point of contact for clients and prospects. The role combines customer service, relationship-building, light sales, and support for daily studio operations in a positive, team-oriented environment. No prior fitness or sales experience is required; training is provided. The franchise is independently owned and operated, and hiring decisions are made by its management.

Requirements

  • Strong people skills and positive energy.
  • Comfort talking to clients about memberships; aggressive sales are not required.
  • Reliable, organized, and coachable.
  • Team player with a strong work ethic.
  • Basic computer skills.
  • Availability for evenings and/or weekends.
  • Consistent weekly schedule.

Responsibilities

  • Greet and check in clients while creating a welcoming environment.
  • Book and confirm introductory sessions for new prospects.
  • Conduct studio tours and explain memberships and services.
  • Follow up with leads by phone, text, and email.
  • Support membership sales and retention.
  • Assist with daily operations and studio cleanliness.

Benefits

  • Free uniforms.
  • Opportunity for advancement and growth into sales or management roles.
  • Training and development.
  • Wellness resources.
  • Performance-based bonus opportunities.
  • Employee discounts.
  • Flexible scheduling.
  • Hourly pay plus commission on sales.
  • Free or discounted StretchLab membership.
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