Front Desk (Seasonal)

Middlesex County•New Brunswick, NJ

115d•Onsite

About The Position

The Administrative Assistant assigned to the Front Desk is the first point of contact for the public and supports the administrative and operational functions of the Surrogate’s Office. The role calls for excellent customer service, organization, professionalism, attention to detail, and the ability to manage sensitive and confidential information. This is a seasonal position based in New Brunswick, New Jersey, with a Monday–Friday schedule from 8:00 a.m. to 3:45 p.m.

Requirements

Strong customer service and communication skills.
Ability to multitask in a fast-paced public office environment.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office and general computer systems.
Ability to handle confidential and sensitive information professionally.

Nice To Haves

Prior administrative, records, or public sector experience.
Experience working with court systems, records management, or legal documents.
Experience with electronic filing systems.
Bilingual communication skills.
Strong time management and follow-through abilities.

Responsibilities

Schedule appointments in person and over the phone.
Answer inquiries through the general Surrogate email inbox and main phone line.
Greet and assist walk-ins, attorneys, and members of the public.
Assist staff with walk-ins by reviewing documents and processing payments.
Track daily no-shows, walk-ins, and late appointments.
Stock interview rooms daily with paper and office supplies as needed.
Sign for incoming mail and courier deliveries.
Receive, record, and distribute fact sheets received by mail, e-file, and email.
Scan documents for accuracy and maintain organized electronic records.
Assist with records management and administrative filing.
Enter maintenance and service requests for issues affecting the office environment.
Coordinate with vendors to order and obtain office supplies.
Register new vendors with the County as needed.
Order, sort, package, and mail living will kits to individuals and community groups.
Maintain inventory of office and outreach materials.
Email monthly escrow statements according to the escrow mailing list.
Maintain and update the escrow mailing list.
Receive and deposit escrow account checks.
Process employee travel expense reimbursements.