Front Desk(Bilingual)

Mercy Dental Group • Madison, WI

2d

About The Position

Mercy Dental Missions is hiring a highly motivated bilingual front desk team member to support scheduling and patient communication. The organization provides compassionate dental care, including free and reduced services for underserved communities, with a focus on vulnerable populations. Its mission includes addressing dental needs, promoting oral health education, alleviating pain, restoring dignity, and empowering people to lead healthier lives.

The work schedule is Monday through Thursday, 8:00 AM to 5:00 PM during clinical hours, with occasional Friday hours and no weekends. Pay is $22–$26 per hour, based on experience. Dental experience is preferred, but the organization is willing to train the right person.

Requirements

• Bilingual in English and Spanish.
• Excellent verbal and written communication skills.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow with close attention to detail.
• Ability to work independently.
• Ability to work effectively with a variety of personalities at all levels.
• Versatility, flexibility, and willingness to approach changing priorities with enthusiasm.
• Dental experience is preferred; the employer is willing to train the right individual.

Nice To Haves

• Two years of dental experience preferred.

Responsibilities

• Assist with greeting patients, scheduling, recare, and other front desk duties.
• Collect and document patient charges and payments.
• Discuss treatment plans with patients.
• Provide excellent customer service throughout the organization.
• Build patient relationships based on trust and empathy.
• Multitask in a fast-paced, dynamic environment.
• Step into various roles and adapt to changing needs.

Benefits

• Paid time off.
• Various insurances.
• Retirement plan.
• Mission-focused work environment.
• Global missions trip.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed