Front Desk Wellness Coordinator - Birmingham, AL

The Joint Chiropractic•Birmingham, AL

13d•Onsite

About The Position

The Joint Chiropractic is seeking a driven and proactive Front Desk Wellness Coordinator for their Birmingham, AL location. This role is ideal for someone passionate about health and wellness with a love for sales and a desire for career growth within a world-class organization. The company focuses on providing convenient and affordable chiropractic care, eliminating the need for insurance. The Front Desk Wellness Coordinator will be responsible for gaining memberships to meet sales goals, managing patient flow, and providing excellent customer service.

Requirements

Goal oriented, self-motivated & proactive by nature.
Passion for health and wellness and love for sales.
Drive, desire, and initiative to work with a world-class organization.
High school diploma or equivalent (GED).
Strong phone and computer skills.
At least one year of previous Sales Experience.
Able to prioritize and perform multiple tasks.
Strong customer service orientation and be able to communicate effectively with members and patients.
Able to stand and/or sit for long periods of time.
Able to lift up to 50 pounds.
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY.

Nice To Haves

Office management or marketing experience a plus!

Responsibilities

Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
Participate in marketing/sales opportunities to help attract new patients into our clinics.
Educate Patients on wellness offerings and services.
Share personal Chiropractic experience and stories.
Work cohesively with others in a fun and fast-paced environment.
Manage the flow of patients through the clinic in an organized manner.
Providing excellent services to members and patients.
Gain memberships in order to meet sales goals.
Greeting members and patients upon arrival.
Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace.
Presenting and selling memberships and visit packages.
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow.
Accepting constructive criticism in a positive manner and using it as a learning tool.