Front Desk Wellness Consultant

Heights Wellness Retreat - San Antonio/Boerne•Boerne, TX

2h•$14 - $15

About The Position

Heights Wellness Retreat is seeking a relationship-focused, purpose-driven sales specialist to help guests identify personalized membership options that support their wellness goals. The role combines consultations and membership sales with front desk service and support for daily Retreat operations. The consultant promotes massage, skin, and other wellness therapies and works with therapists and teammates to provide guests with a seamless, elevated experience. The company describes its setting as a wellness sanctuary offering tranquil areas, specialized equipment, and therapies including Halo Salt Therapy, infrared sauna, cryotherapy, and lymphatic drainage technology.

Requirements

One to three years of experience in sales, guest services, or a wellness-focused environment.
Previous experience in membership sales.
Ability to connect with people, listen, and inspire trust.
Proficiency with basic computer software and ability to learn new systems quickly.
Strong learning ability and a positive, energetic demeanor.
Strong critical-thinking skills, particularly in resolving customer conflicts.
Ability to thrive in a collaborative team setting.

Responsibilities

Lead personalized consultations to understand each guest’s wellness goals.
Present tailored membership options and guide guests through their next steps.
Promote the therapeutic and wellness benefits of massage therapy, skin therapy, and wellness therapies.
Support daily Retreat operations, including check-in, guest transitions, and front desk service.
Use excellent phone etiquette with an upbeat tone and clear articulation.
Collaborate with therapists and team members to provide a seamless, elevated guest experience.