Front Desk Coordinator - Wellness

Cliffs Club Services•Salem, SC

About The Position

The Front Desk Coordinator serves as the initial point of contact for the Wellness Center. The role welcomes members, guests, and associates, provides information about Wellness schedules, coordinates appointments for fit tests, massages, and other services, and supports the team with clerical tasks and general housekeeping.

Requirements

  • High school diploma.
  • Proficiency in Microsoft Word, Access, and Outlook Express.
  • Ability to work in a fast-paced environment.
  • Ability to multitask.
  • Ability to work well with people over the phone and face to face.
  • Must be able to stand throughout a workday.
  • Must be able to lift up to 40 pounds.
  • Must be flexible in schedule to accommodate member arrival and departure patterns.

Responsibilities

  • Answer incoming calls in a professional and pleasant manner.
  • Provide Wellness schedule information to members, guests, and associates.
  • Schedule fit tests, massages, and other services.
  • Greet guests entering the Wellness Center in a timely and personable manner.
  • Provide clerical support to the team when needed.
  • Assist with general housekeeping to maintain cleanliness standards.
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