Front Desk Coordinator

Premier Care Dental Management • Stratford, CT

9d • Onsite

About The Position

The Front Desk Coordinator is a patient-facing role at Brush & Floss Dental Center in Stratford, Connecticut. Coordinators champion the patient experience by providing concierge-style service and helping create a welcoming, supportive environment. The practice describes itself as a modern dental setting focused on patient care, communication, comfort, and health over sales, without production-quota pressure.

The posted schedule is Monday 12:00 pm–8:00 pm, Tuesday 10:00 am–6:00 pm, Wednesday and Thursday 9:00 am–5:00 pm, Friday 7:30 am–5:00 pm, and Saturday 7:30 am–4:00 pm once per month. The salary range is $24–$26 per hour. Benefits are available according to employment eligibility; the posting states that all listed benefits are available to full-time employees working 30 or more hours weekly, with some benefits also available to part-time employees.

Requirements

• Prior dental experience is required.
• Provide a resume demonstrating a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsibilities

• Warmly greet and welcome patients, providing a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules by entering and confirming patient appointments.
• Enter new patient records and update ledgers accurately using Denticon.
• Collect co-payments and verify PPO/FFS insurance eligibility.
• Respond to patient billing or financial inquiries and direct patients to appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Benefits

• Flexible health and vision insurance plans.
• 401(k) retirement plan with employer matching.
• Paid time off accruing up to three weeks, plus an annual self-care day.
• Heavily discounted in-house dental services for the employee and immediate family.
• Additional perks and fringe benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed