Front Desk Team Member

Schulte Companies•Phoenix, AZ

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented team member. The role is responsible for directing and supervising hourly banquet food and beverage servers and serving as a personal representative of the hotel to banquet guests. It coordinates room and facility setup, including audio/visual and food and beverage, with the goal of guest satisfaction, maintaining division standards, and maximizing profit. The role also performs other duties as assigned.

Requirements

Minimum high school education.
At least one year in a hotel customer service role.
Ability to provide legible communication and directions.
Outgoing personality.
Ability to communicate effectively verbally.
Team-player skills.
Strong leadership skills.
Ability to exceed expectations of guests and team members.
Excellent time-management skills.

Nice To Haves

Food safety certification.
Alcohol awareness certification.

Responsibilities

Direct and supervise hourly banquet food and beverage servers.
Represent the hotel to banquet guests.
Provide ongoing direction, supervision, and monitoring to banquet staff.
Coordinate room and facility setup, including audio/visual and food and beverage.
Support guest satisfaction, division standards, and profit maximization.
Perform other duties as assigned.

Benefits

Daily Pay, allowing associates to get paid today for work today.
Free telemedicine and virtual mental health care access for all associates starting on day one.
Multiple health insurance options.
Life insurance options.
401(k) plan with company match.
Paid parental leave.
Paid time off for eligible associates under the Company's Paid Time Off policy.
Holiday pay.
Pet insurance.
Employee Assistance Program.
Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
Flexible work environment and career growth opportunities.