Front Desk Team Member

Schulte Hospitality Group•Phoenix, AZ

10h

About The Position

Schulte Hospitality Group is seeking a service-oriented team member to support banquet operations and guest service. The role is responsible for the performance of hourly banquet food and beverage servers and serves as a personal representative of the hotel to banquet guests. The position provides direction and supervision to banquet staff and coordinates room and facility setup, including audio/visual and food and beverage arrangements, to support guest satisfaction, division standards, and profitability. Other duties may be assigned.

Requirements

At least a high school education.
At least one year of experience in a hotel customer service role.
Ability to provide legible communication and directions.
Outgoing personality.
Ability to communicate effectively verbally.
Team player.
Strong leadership skills.
Ability to exceed the expectations of guests and team members.
Excellent time management skills.

Nice To Haves

Food safety certification.
Alcohol awareness certification.

Responsibilities

Oversee the performance of hourly banquet food and beverage servers and represent the hotel to banquet guests.
Provide ongoing direction, supervision, and monitoring to banquet staff.
Coordinate room and facility setup, including audio/visual and food and beverage arrangements, to support guest satisfaction, division standards, and profit maximization.
Perform other duties as assigned.

Benefits

Daily Pay
Free telemedicine and virtual mental health care access starting on day one
Multiple health insurance options
Life insurance options
401(k) plan with company match
Paid parental leave
Paid time off
Holiday pay
Pet insurance
Employee Assistance Program
Discounts on event tickets, electronics, gym memberships, and more through Schulte Savings Marketplace