Front Desk Supervisor

The Campbell House Lexington • Lexington, KY

29d • Onsite

About The Position

As the Front Office Supervisor, you will support the daily operations of the front desk, ensuring exceptional service and smooth check-in/check-out experiences. You’ll assist in training and guiding front desk staff, handle guest concerns, and help manage scheduling and shift coverage. Your role is key to maintaining a welcoming and efficient front office environment.

Requirements

• Eligible to work in the United States
• Ability to read, write, and communicate effectively in English
• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
• At least one year experience as a supervisor

Nice To Haves

• Hotel experience is always a plus!

Responsibilities

• Supervising front desk agents
• Managing guest reservations
• Addressing guest concerns
• Ensuring guests have a seamless and enjoyable experience
• Assisting in training and guiding front desk staff
• Helping manage scheduling and shift coverage

Benefits

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
• Paid Time Off (PTO)
• Paid Holidays
• Full healthcare benefits: medical, dental, and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed