Front Desk Supervisor

PCH Hotels & Resorts•Mobile, AL

About The Position

The Front Desk Supervisor assists management staff with supervising daily department activities. The role supports prompt and courteous delivery of services, maintains a positive image in guest interactions and through the cleanliness of guest areas, and helps ensure guests receive the superior product and service expected in accordance with hotel policies and procedures.

Responsibilities

  • Assist management staff with supervising daily department activities.
  • Ensure prompt and courteous delivery of services.
  • Maintain a positive image through guest contact and the cleanliness of guest areas.
  • Help deliver the superior product and service expected by guests in accordance with hotel policies and procedures.

Benefits

  • Health, dental, vision, and life insurance, including FSA and HSA options
  • Short- and long-term disability
  • Paid holidays, vacation, PTO, and sick leave
  • 401(k) with matching
  • Tuition reimbursement
  • Hotel and food and beverage discounts
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