Front Desk Supervisor

Volunteers of America - Greater New York, Inc.•New York, NY
•$22 - $22

About The Position

The Front Desk Supervisor coordinates the operation of the program during the assigned shift. The position is associated with Legacy Family Residence, a transitional family shelter in the Bronx where residents learn skills to meet the challenges of everyday life. The listed job location is Brooklyn, NY 11236.

Requirements

  • High school diploma or GED preferred.
  • One year of relevant experience working in a similar capacity in a social services setting.
  • Good interpersonal skills.
  • Basic computer knowledge.
  • Security License required upon hire in accordance with regulatory mandates.
  • Fire Guard (F-80) certification required upon hire in accordance with regulatory mandates.
  • CPR/First Aid certification required within 90 days of hire; VOA will cover the cost.
  • Fire Guard (F-02) certification required within 90 days of hire; VOA will cover the cost.

Responsibilities

  • Direct all front desk staff activities to ensure adherence to policies and procedures.
  • Ensure proper documentation of front desk activities.
  • Provide emergency assistance to residents as needed and supervise the incident management system.
  • Monitor building safety.
  • Conduct rounds at the residence as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Prescription coverage
  • Life insurance
  • Retirement plan
  • Tuition reimbursement
  • Paid time off, including a paid birthday holiday
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