Front Desk Sales Associate

Hand & Stone - 1092 S Ponce De Leon Blvd - Saint Augustine, FL•Saint Augustine, FL
•$15 - $20

About The Position

Hand and Stone Saint Johns Durbin is seeking a Spa Sales Associate to join a fun, fast-paced, upbeat team. The spa emphasizes exceptional customer service, a positive culture, and work-life balance. The role offers hourly pay plus commissions, with the opportunity to influence earnings through sales. Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facials, and hair removal services. The brand has more than 500 locations across the United States and Canada and is a leader in membership-based spa services.

Requirements

  • Must be available to work weekends and evenings.
  • Friendly, upbeat personality and enjoyment of working with people, building connections, and contributing to a positive team and client experience.
  • Enthusiasm for influencing hourly earnings through sales.
  • Excellent communication and interpersonal skills.
  • Ability to manage time effectively and multitask in a fast-paced environment.

Nice To Haves

  • Previous sales experience is a plus but not required.
  • Genuine desire to learn, grow, and develop personally and professionally.

Responsibilities

  • Promote and sell the membership program to new and existing guests, explain its benefits, and meet sales goals.
  • Provide outstanding customer service and create a positive, welcoming experience for guests.
  • Build lasting relationships with members and guests.
  • Schedule and manage appointments efficiently and maintain an organized appointment book.
  • Track and manage daily, weekly, and monthly sales goals, and communicate sales, promotions, and service options to guests.
  • Learn the spa’s menu of services and enhancements; training is provided.
  • Maintain spa cleanliness standards.
  • Collaborate with team members to support smooth operations and a cohesive work environment.
  • Work flexible hours, including evenings, weekends, and federal holidays as needed.
  • Bring enthusiasm and energy to create a welcoming atmosphere for clients and a motivating environment for the team.

Benefits

  • Free uniforms
  • Opportunity for advancement
  • Training and development
  • 401(k) matching
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Hourly wage plus commissions
  • Sales contests
  • Career advancement opportunities, including management roles based on performance
  • Ongoing training
  • Discounts on products, services, and gift cards
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