Front Desk Sales Associate

Hand & Stone - 3425 Thomasville Rd - Tallahassee, FL•Tallahassee, FL
•$15 - $40

About The Position

Hand & Stone Massage and Facial Spa is seeking an energetic and motivated Front Desk Sales Associate to join its team in Tallahassee, Florida. The associate serves as a welcoming first point of contact for spa clients, supports membership and retail sales, and helps maintain an efficient and professional front desk experience. The position suits someone who enjoys working with people, thrives in a fast-paced environment, and is interested in sales, wellness, and hospitality.

Requirements

  • Strong communication and interpersonal skills and a positive, outgoing personality.
  • Ability to multitask and stay organized in a busy spa environment.
  • Comfort with sales goals and membership-based selling.
  • Flexible availability, including evenings and weekends.
  • Genuine passion for wellness, hospitality, and providing exceptional client experiences.

Nice To Haves

  • Previous customer service, retail, or sales experience.
  • Proficiency with scheduling software or point-of-sale systems.

Responsibilities

  • Greet and check in clients, creating a warm and welcoming spa experience.
  • Drive membership and retail product sales to meet or exceed monthly goals.
  • Schedule appointments and efficiently manage the front desk booking system.
  • Handle client inquiries, concerns, and follow-ups professionally and with care.
  • Accurately process payments, memberships, and gift card transactions.
  • Educate clients about spa services, packages, and promotions.
  • Maintain a clean, organized, and professional front desk and lobby.

Benefits

  • Opportunity for advancement
  • Training and development
  • Employee discounts
  • Flexible schedule
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