Front Desk Sales Associate

SEV Laser•Austin, TX

6d•$17 - $19

About The Position

The Front Desk Sales Associate promotes SEV SKIN services, packages, memberships, promotions, and retail products while helping clients choose appropriate treatments and upgrades. The role combines sales with front-desk and client-service duties, including welcoming clients, managing appointments and payments, responding to inquiries, and maintaining an accurate client-management system. The associate also supports clinic operations through opening and closing tasks, keeping the front desk stocked and organized, assisting with treatment-room transitions when needed, monitoring supplies, participating in training, and modeling service and selling standards for new team members.

Requirements

Sales-driven mindset and confidence recommending services and products.
Ability to connect with people and create memorable experiences.
Strong communication, customer service, and active-listening skills.
Excellent attention to detail and ability to multitask.
Comfort using computers, booking platforms, and client-management systems.
Basic math skills and ability to process payments accurately.
Reliability, punctuality, and consistent attendance.
Ability to work independently and as part of a collaborative team.
Weekend availability is required.

Nice To Haves

Experience in fitness, hospitality, retail sales, beauty, wellness, medical aesthetics, or another client-focused environment.

Responsibilities

Promote SEV SKIN services, packages, memberships, promotions, and retail products.
Identify client needs and recommend appropriate services and upgrades.
Educate clients about treatments, pricing, and promotions.
Work toward individual sales goals while supporting overall clinic performance.
Build client relationships through personalized, knowledgeable service.
Welcome clients and provide a polished experience from arrival through departure.
Manage client check-in, check-out, and payment processing accurately.
Book, modify, and cancel appointments.
Respond promptly and professionally to calls, emails, and voicemail messages.
Address client questions and concerns with care, urgency, and professionalism.
Use SEV SKIN booking and client-management systems accurately and efficiently.
Complete opening and closing responsibilities according to established procedures.
Maintain a clean, organized, stocked, and welcoming front-desk environment.
Assist with transitional treatment-room cleaning when needed.
Monitor supplies and communicate inventory needs to management.
Participate in required service, systems, and sales training.
Support new team members by modeling SEV SKIN service and selling standards.
Assist with other clinic responsibilities as directed by operational or clinical leadership.