Front Desk Sales Associate
About The Position
The Front Desk Sales Associate promotes SEV Skin services, packages, memberships, promotions, and retail products while delivering a polished, welcoming client experience. The role identifies client needs, recommends appropriate services and upgrades, explains treatments and pricing, and works toward individual sales goals while contributing to clinic performance. It also supports front-desk operations, appointment management, payment processing, clinic readiness, and team training. Weekend availability is required. Experience in a client-focused environment such as fitness, hospitality, retail sales, beauty, wellness, or medical aesthetics is preferred.
Requirements
- A sales-driven mindset and confidence recommending services and products.
- Ability to connect with people and create memorable experiences.
- Strong communication, customer service, and active-listening skills.
- Excellent attention to detail and ability to multitask.
- Comfort using computers, booking platforms, and client-management systems.
- Basic math skills and ability to process payments accurately.
- Reliability, punctuality, and consistent attendance.
- Ability to work independently and as part of a collaborative team.
- Weekend availability is required.
Nice To Haves
- Experience in fitness, hospitality, retail sales, beauty, wellness, medical aesthetics, or another client-focused environment.
Responsibilities
- Promote SEV services, packages, memberships, promotions, and retail products.
- Identify client needs and recommend appropriate services and upgrades.
- Educate clients about treatments, pricing, and promotions.
- Work toward individual sales goals and support the clinic’s overall performance.
- Build lasting client relationships through personalized, knowledgeable service.
- Welcome clients and provide a polished experience from arrival through departure.
- Manage client check-in, check-out, and payment processing accurately.
- Book, modify, and cancel appointments with attention to detail.
- Respond promptly and professionally to calls, emails, and voicemail messages.
- Address client questions and concerns with care, urgency, and professionalism.
- Use SEV Skin booking and client-management systems accurately and efficiently.
- Complete opening and closing responsibilities according to established procedures.
- Keep the front-desk environment clean, organized, stocked, and welcoming.
- Assist with transitional treatment-room cleaning when needed.
- Monitor supplies and communicate inventory needs to management.
- Participate in required service, systems, and sales training.
- Support new team members by modeling SEV Skin’s service and selling standards.
- Assist with other clinic responsibilities as directed by operational or clinical leadership.
Benefits
- Medical, dental, and vision insurance.
- Employer-paid basic life and AD&D insurance.
- Life insurance.
- Employee Assistance Program (EAP).
- 401(k) retirement savings plan.
- Paid time off (PTO) and paid sick leave.
- Employee discounts on SEV Skin services and products.
- Professional development and career growth opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
