Front Desk Sales Associate

Hand & Stone • Tallahassee, FL

12d • Onsite

About The Position

Hand & Stone Massage and Facial Spa is seeking an energetic and motivated Front Desk Sales Associate for its Tallahassee, Florida team. The role is the first point of contact for spa clients and focuses on providing a welcoming experience, supporting spa operations, and selling memberships and retail products. The position suits someone who enjoys working with people, is comfortable with sales goals, and is passionate about wellness, hospitality, and client service.

The posting describes Hand & Stone as a national spa franchise offering massage and skincare services, with a focus on exceeding guest expectations and treating guests and employees with respect. The opening is with an independently owned and operated franchisee, which is a separate employer from Hand & Stone Franchise Corp. Compensation is listed as $15.00–$40.00 per hour.

Requirements

• Previous customer service, retail, or sales experience is preferred.
• Strong communication and interpersonal skills, with a positive and outgoing personality.
• Ability to multitask and stay organized in a busy spa environment.
• Comfort with sales goals and membership-based selling.
• Flexible availability, including evenings and weekends.
• Genuine passion for wellness, hospitality, and delivering exceptional client experiences.

Nice To Haves

• Proficiency with scheduling software or point-of-sale systems is a plus.

Responsibilities

• Greet and check in clients, creating a warm and welcoming spa experience.
• Drive membership and retail product sales to meet and exceed monthly goals.
• Schedule appointments and efficiently manage the front desk booking system.
• Handle client inquiries, concerns, and follow-ups professionally and with care.
• Accurately process payments, memberships, and gift card transactions.
• Educate clients about spa services, packages, and promotions.
• Maintain a clean, organized, and professional front desk and lobby area.

Benefits

• Opportunity for advancement
• Training and development
• Employee discounts
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed