Front Desk Sales Associate

Hand & Stone - 1092 S Ponce De Leon Blvd - Saint Augustine, FL • Saint Augustine, FL

5d • $16 - $20

About The Position

The Front Desk Sales Associate promotes and sells spa memberships and services while providing a welcoming, positive experience for guests. The role includes booking appointments, managing sales goals, communicating promotions and service options, learning the spa’s service menu, maintaining cleanliness standards, and collaborating with the team. The position is at Hand and Stone Saint Johns Durbin, a Hand & Stone Massage and Facial Spa location. Flexible hours may include nights, weekends, and federal holidays as needed.

Requirements

• Friendly, upbeat personality and enjoyment of working with people and building connections.
• Interest in controlling hourly earnings through sales.
• Excellent communication and interpersonal skills.
• Ability to manage time effectively and multitask in a fast-paced environment.

Nice To Haves

• Previous sales experience.

Responsibilities

• Promote and sell the Lifestyle Program membership to new and existing guests, highlighting its benefits and working toward sales goals.
• Provide outstanding customer service and build lasting relationships with members and guests.
• Schedule and manage appointments while keeping the appointment book organized.
• Track daily, weekly, and monthly sales goals and earn commissions on sales.
• Communicate sales, promotions, and service options to guests.
• Learn the spa’s services and enhancements.
• Maintain spa cleanliness standards.
• Collaborate with team members to support smooth operations and a cohesive work environment.
• Work flexible hours, including nights, weekends, and federal holidays as needed.
• Create a welcoming atmosphere for clients and a motivating environment for the team.

Benefits

• Free uniforms
• Opportunity for advancement, including potential management roles based on performance
• Training and development
• 401(k) matching
• Competitive salary and hourly wage plus commissions
• Employee discounts on products, services, and gift cards
• Flexible schedule
• Sales contests
• Positive and professional work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed