Front Desk Representative

Optima Medical • Lake Havasu City, AZ

1d

About The Position

Optima Medical is an Arizona-based medical group with 34 locations and more than 150 medical providers, serving over 200,000 patients. Its mission is to improve quality of life in Arizona and Nevada through personalized healthcare, with an emphasis on prevention. Services include cardiovascular care, behavioral health, allergy testing and immunotherapy, in-house laboratory testing, imaging, chronic disease management, and other specialty health services. Optima Medical is seeking a Front Desk Representative to support its team and patients.

Requirements

• At least one year of customer service experience (required).
• Experience with an electronic medical record (EMR) system.
• Excellent written and verbal communication skills.
• Detail-oriented.
• Positive attitude and willingness to work as part of a team.
• Ability to multitask efficiently.
• High school diploma or GED equivalent.

Nice To Haves

• At least one year of medical front office experience (preferred).

Responsibilities

• Verify insurance coverage.
• Collect past-due balances and copayments at patient check-in.
• Answer phones and relay messages.
• Confirm patient appointments.
• Schedule initial and follow-up appointments.
• Enter and update patient information, including insurance information.

Benefits

• Medical, vision, and dental benefits.
• 401(k).
• Paid holidays.
• Growth opportunities.
• Leadership and mentoring.
• Resources to further career.
• Fun work environment with lunches, events, and holiday parties.
• Supportive and positive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED