Front Desk Representative

YMCA of Central Stark County•Alliance, OH

About The Position

Part-time front desk customer service representative responsible for delivering exceptional service to members, guests, and program participants while ensuring safety for all members. The position includes various weekday morning, afternoon, and evening shifts, with occasional weekends.

Requirements

  • Excellent interpersonal, phone, and problem-solving skills.
  • Previous customer service, sales, or related experience required.
  • Proficiency in Microsoft Office.
  • A fun, friendly, and flexible disposition.
  • Willingness to work as a team player.

Responsibilities

  • Respond to member and guest needs, contributing to member retention.
  • Promote memberships and programs.
  • Build relationships with members and help them connect with one another and the YMCA.
  • Circulate throughout the building to ensure member safety and build member relations.

Benefits

  • Complimentary memberships.
  • Discounted rates for child care and most programs.
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