Front Desk Representative

Zoo Gym LLC•Derry, NH

10d•$10 - $12•Onsite

About The Position

We are looking to grow our team! One of our amazing employees is advancing their career in the fitness industry, which creates an excellent opportunity for one or two new individuals. We're looking for passionate and skilled individuals to step into their roles and become a welcome part of our team. We have flexible hours available whether you are looking to pick up just a couple of shifts per week or work as many as six days per week. Front Desk Representatives are responsible for keeping the club and equipment clean, neat, and orderly, as well as greeting and assisting members, making smoothies and working together with Sales and Kids Place staff to maintain a safe, clean and welcoming environment.

Requirements

Must be able to lift 50 pounds, typing and standing for long periods of time
Excellent communication and interpersonal skills
Excellent team and leadership skills
A comprehensive understanding customer service/guest relations
Must be highly motivated and energetic and organized
Ability to multitask
An understanding of health club operations
Must be able to work days, evenings, and weekends as necessary
Must be a team player, willing to cover or trade shifts when necessary
Reliably commute or planning to relocate before starting work

Nice To Haves

Experience in a health club or the hospitality industry is preferred
College degree preferred
CPR, First Aid, and AED certifications or will be provided

Responsibilities

Greets and checks in all members and guests
Sells retail products and services
Answers and directs all incoming phone calls, updates billing
Fields all member complaints and concerns
Performs Opening and Closing Procedures for the club
Cleaning and organizing the equipment and the club
Maintains professionalism and appearance
When not assisting members; avoids eating, sitting, reading, Internet surfing, or any other activities that are not work-related
Other duties as assigned