Front Desk Representative

Optima Medical • Sierra Vista, AZ

5d

About The Position

Optima Medical is seeking a Front Desk Representative to join its Arizona-based medical group. The position supports patient check-in and scheduling, insurance verification, payment collection, phone communications, and maintenance of patient information. Optima Medical provides primary and specialty healthcare services across Arizona and Nevada.

Requirements

• At least 1 year of customer service experience (required).
• Experience with an electronic medical record (EMR) system.
• Excellent written and verbal communication skills.
• Detail-oriented.
• Positive attitude and willingness to work as part of a team.
• Ability to multitask efficiently.
• High school diploma or GED equivalent.

Nice To Haves

• At least 1 year of medical front office experience (preferred).

Responsibilities

• Verify insurance coverage.
• Collect past-due balances and copayments during patient check-in.
• Answer phones and relay messages.
• Confirm patient appointments.
• Schedule initial and follow-up appointments.
• Enter and update patient information, including insurance details.

Benefits

• Medical, vision, and dental benefits.
• 401(k).
• Paid holidays.
• Substantial growth opportunities.
• Leadership and mentoring.
• Resources to further career.
• Fun work environment with lunches, events, and holiday parties.
• Supportive and positive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED