Front Desk Receptionist
Serenity Mental Health Centers•Dallas, TX
About The Position
The Front Desk Receptionist serves as the first point of contact for visitors, helping ensure they feel welcome, heard, and supported. The role includes greeting and checking in visitors, updating their information, assisting with forms, answering general questions and calls, and maintaining a calm, clean front area. The receptionist uses scheduling software and office technology, builds rapport with visitors, and supports the collaborative team as needed. No specialized industry experience is required; training is provided.
Requirements
- At least 1 year of experience in fast-paced, service-oriented roles.
- High school diploma or GED.
- Calm energy, attention to detail, and a strong team spirit.
- Ability to multitask and stay organized in a busy environment.
- Comfort using digital tools such as email, scheduling systems, and databases.
- A strong sense of privacy and confidentiality, or willingness to learn.
- Successful criminal background check and drug screening upon hire.
Responsibilities
- Greet visitors and guests warmly and professionally.
- Update and verify visitor information during every interaction.
- Assist visitors with forms and answer general questions.
- Build rapport with visitors by remembering their names, stories, and preferences.
- Maintain a clean, calm, and welcoming front area.
- Use scheduling software and office technology efficiently.
- Help the team wherever needed.
Benefits
- 10 paid time-off days, increasing to 15 after the first year.
- 10 paid holidays.
- Health, dental, and vision coverage, with the company covering 90%.
- 401(k) plan.
- Rewards for referring people to the team.
- Career paths and skill-building opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
