Front Desk Receptionist

Serenity Mental Health Centers • Henderson, NV

25d

About The Position

The Front Desk Receptionist is the first point of contact for visitors and guests, helping ensure they feel welcome, heard, and supported. The role includes greeting and checking in visitors, updating and verifying visitor information, assisting with forms, answering general questions and calls, and maintaining a clean, calm, and welcoming front area. The receptionist uses scheduling software and office technology and supports the team wherever needed. The employer offers training for candidates without industry-specific experience and describes opportunities for growth and skill-building.

Requirements

• Calm energy, attention to detail, and a strong team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfort using digital tools such as email, scheduling systems, and databases.
• A strong sense of privacy and confidentiality, or willingness to learn.
• At least 1 year of experience in fast-paced, service-oriented roles.
• High school diploma or GED.
• Successful criminal background check and drug screening upon hire.

Responsibilities

• Greet visitors and guests warmly and professionally.
• Update and verify visitor information during each interaction.
• Assist visitors with forms and answer general questions.
• Build rapport with visitors by remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office technology efficiently.
• Help the team wherever needed.

Benefits

• Consistent schedule of 3 days per week with 13-hour shifts.
• 10 PTO days, increasing to 15 after the first year.
• 10 paid holidays.
• Health, dental, and vision coverage, with the employer covering 90%.
• 401(k) plan.
• Rewards for referring people to the team.
• Career paths and skill-building opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED