Front Desk Receptionist
ALIGN ENT AND ALLERGY•West Goshen Township, PA
•Onsite
About The Position
Pinnacle West Chester is seeking a friendly and organized Medical Receptionist to provide excellent customer service and support the smooth operation of the practice. The role works in a supportive, collaborative environment focused on patient care and requires rotating between locations.
Requirements
- High school diploma or equivalent.
- Previous experience as a receptionist or in a customer-facing role.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency with computer systems and basic office software.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Empathy, compassion, and professionalism when dealing with patients and their families.
- Ability to work well as part of a team.
- Reliability and punctuality in attendance.
- Ability to rotate between locations.
Responsibilities
- Greet patients and visitors warmly.
- Check in patients, verify their information, and accurately update electronic medical records.
- Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
- Schedule and confirm patient appointments while supporting efficient time management.
- Help patients complete necessary forms and understand office policies.
- Collect patient co-pays, process payments accurately, and maintain proper documentation.
- Keep the reception area clean and organized.
- Coordinate with medical staff to optimize patient flow and use of resources.
Benefits
- 401(k) after a year of service
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
