Front Desk Receptionist

USPI•Crown Point, IN

About The Position

Crown Point Surgical Suites is seeking a Front Desk Receptionist to support its orthopedic and podiatry specialties. Under the day-to-day general direction of the Office Manager, the Receptionist handles and routes incoming calls, greets patients and their families, verifies insurance as needed, collects cash payments, and handles patient charts correctly. The role calls for professional, poised interactions with patients and families, including potentially hostile individuals.

Requirements

  • High school diploma or equivalent.
  • Competence using basic office equipment, including a computer, printer, telephone, and fax.
  • Ability to communicate effectively and remain poised and professional when interacting with potentially hostile patients and family members.
  • Excellent clerical and organizational skills.

Responsibilities

  • Handle and route incoming calls.
  • Greet patients and patient families.
  • Verify insurance as needed.
  • Collect cash payments.
  • Handle patient charts correctly.

Benefits

  • Medical, dental, vision, and prescription coverage, subject to employment status.
  • Life and AD&D coverage.
  • Availability of short- and long-term disability.
  • Flexible financial benefits, including FSAs and HSAs.
  • 401(k) and access to retirement planning.
  • Paid holidays and vacation.
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