Front Desk Receptionist On-Call
About The Position
The Front Desk Receptionist receives visitors and telephone callers at the Tribal Center, determines the nature of their visit or call, and directs them to the appropriate person, telephone extension, or information. The position also performs administrative duties in support of office staff. Responsibilities include answering and forwarding incoming calls, taking messages, greeting and directing visitors, maintaining a tidy reception area, managing room reservations and kitchen-related records and keys, preparing outgoing mail and weekly memos, routing incoming faxes, maintaining office-machine supplies and application files, and securing the Tribal Center at the end of the day. The role may also involve paging staff or visitors, making public announcements, and other assigned duties. The position is on-call/variable and scheduled for less than 19 hours per week, with occasional travel to trainings; local, statewide, and out-of-state travel may be required.
Requirements
- High school diploma or GED.
- Valid Washington State driver's license.
- Basic personal computer skills and ability to learn word processing, spreadsheet, and other software programs.
- Strong customer service skills, excellent manners, a professional image, and strong initiative to help.
- Ability to work well with other Tribal staff and maintain positive public relations within and outside the community.
- Ability to maintain confidentiality.
- Regular ability to finger, handle, and reach with hands and arms; frequent ability to walk, sit, and stand; occasional ability to lift and/or move up to 25 pounds.
- Travel may be required locally, statewide, and out of state.
Responsibilities
- Answer incoming phone calls and forward calls to employees' extensions.
- Take messages for executive and administrative staff.
- Greet visitors professionally and politely and direct them as appropriate.
- Keep the reception area tidy.
- Maintain the van sign-out book and keys, and check for returned kitchen and vehicle keys.
- Place recycling bins by the road.
- Maintain the room reservation system on the website.
- Maintain files of Kitchen Applications.
- Issue kitchen keys and maintain the key sign-out sheet.
- Print the Kitchen/Gym schedule for maintenance.
- Prepare outgoing mail, including stamped, return-receipt-requested, certified, UPS, and FedEx items.
- Prepare a weekly memo for printing and distribution by hand delivery and email.
- Maintain the reception kitchen area and ensure coffee and hot water are available.
- Route incoming faxes.
- Maintain general supplies for copier, printer, fax, and postage machines.
- Maintain complete files for outside applications, such as DSHS and Commodities.
- Secure the Main Tribal Center at the end of the day by locking doors, turning off lights, and emptying coffee and water carafes.
- Page staff or visitors and make public announcements through the phone system.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
