Front Desk Receptionist

CPP Careers • Garden City, NY

5d

About The Position

As a Front Desk Receptionist, you will serve as an ambassador for the med spas, helping ensure every client experience reflects the company’s philosophy of care, excellence, and human connection. You will understand each client’s individual needs, coordinate appointments, and elevate each touchpoint of the client journey. By creating exceptional experiences and building lasting relationships, you will help shape clients’ impressions of the brand.

This full-time position offers up to 38 hours per week on a rotating schedule. Clinics are open Monday through Thursday from 9:00 AM to 8:00 PM and Friday and Saturday from 9:00 AM to 6:00 PM. Evening and Saturday availability is required. The starting hourly rate is $21, with the opportunity for commission, and the role includes a comprehensive benefits package.

Requirements

• At least 2 years of experience in a med spa, hospitality, or retail.

Nice To Haves

• Hospitality or retail experience preferably gained within a high-end or luxury market.

Responsibilities

• Greet and check in patients, provide a warm and professional welcome, and collect and accurately enter patient information.
• Escort patients to exam rooms, maintain their comfort, and ensure rooms are clean, organized, and prepared between appointments.
• Manage front desk operations, including scheduling, phone calls, voicemail, patient check-outs, chart preparation, and administrative tasks.
• Process payments, balance daily transactions, complete end-of-day paperwork, and support retail inventory management and sales.
• Learn about the company’s services and products to answer questions confidently and support an exceptional patient experience.

Benefits

• Medical, dental, and vision benefits.
• Paid time off program.
• Aesthetic perks.
• 401(k) plan with employer contributions.
• Opportunity for commission.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed