Front Desk/Receptionist – Clerical (Litigation Support)

Leidos•Los Angeles, CA

6d•Onsite

About The Position

The Litigation Support Team at Leidos, supporting the U.S. Department of Justice (DOJ) in Los Angeles, California, is hiring a Front Desk/Receptionist to perform clerical and receptionist duties in a downtown Los Angeles DOJ office. The role supports the office’s mission by providing professional customer service and administrative support. Depending on office needs at the time of hire, the individual may support any division or section. Duties may be performed individually or in combination, and the position is also expected to perform Document Management Technician duties as defined by the contract. Overtime and travel may be required as needed, with proper authorization. The position is covered by the Service Contract Act and subject to its minimum requirements. Pay is $18.52 per hour.

Requirements

Excellent written and oral communication skills.
Ability to perform detailed work consistently and accurately under pressure.
Ability to read and follow instructions and understand tasks, objectives, and their context within the overall litigation support effort.
Initiative to ask questions when instructions are unclear or appear inconsistent with the task objective.
Typing and keyboarding skills.
Knowledgeable use of the Government’s office and network environment, including word processing, database, spreadsheet, imaging, and telecommunications systems.
Ability to answer a multi-line phone system.
Must be a U.S. citizen and able to obtain and maintain a Public Trust clearance.

Nice To Haves

Experience working in a Government and/or Litigation Support environment.
Experience as a receptionist or in clerical work.
Undergraduate degree.
Current or active clearance.

Responsibilities

Receive telephone calls and visitors; control office access and ensure only properly cleared visitors enter.
Notify staff of visitors and incoming calls, take and relay messages when staff are unavailable, and handle citizen complaints by phone or in person.
Direct callers and visitors to the appropriate agency, provide complaint forms and general information about office programs, and furnish agency contact information for matters outside the USAO’s purview when available.
Receive legal documents, including Civil Rights complaints, and notify the appropriate staff member.
Organize and maintain forms and other documents in binders; maintain current telephone listings, agency address files, and office telephone directories.
Reserve conference rooms upon request.
Receive, review, and distribute incoming mail, interoffice mail, and service of process; check and annotate mail and promptly notify appropriate staff of hand-delivered mail, courier deliveries, and faxes.
Receive office supply requests from co-located personnel and submit interoffice replenishment orders.
Report malfunctioning equipment to the appropriate point of contact and follow up to ensure repairs are completed and equipment is available for use.
Index and maintain files in an orderly manner.
File documents with the Clerk’s Office, deliver courtesy copies, and make necessary corrections when possible to complete filings.
Provide courier services to courthouses and state and federal agencies to file or deliver legal documents as required, including daily trips when needed.
Perform Document Management Technician duties as defined by the contract.