Receptionist/Clerical Support

CENTER FOR COMMUNITY RESOURCES INCORPORATED•Butler, PA

2d•$15 - $0•Onsite

About The Position

The Center for Community Resources is seeking a full-time Receptionist/Clerical Support employee in Butler, Pennsylvania, to perform skilled administrative and clerical duties supporting program management and agency programs. The role provides day-to-day clerical, secretarial, and administrative support, including proofreading, phone answering, appointment scheduling, data entry, mail duties, filing, and preparing and mailing letters. It also provides a welcoming and professional experience for guests and callers, including community members who may be in crisis. The schedule is Monday through Thursday, 9:00 a.m.–5:00 p.m., and Friday, 8:30 a.m.–4:30 p.m. There are no weekend or holiday shifts. The hourly rate is $15, with the possibility of a higher starting rate based on experience and education. The position requires a high school diploma or equivalent and one year of clerical experience. A valid driver’s license, proof of auto insurance, and Act 33/34 and FBI clearances are required.

Requirements

High school graduate or equivalent.
One year of clerical experience.
Ability to interact with staff, guests, and consumers in a pleasant, professional manner.
Proficient computer skills, including fluent knowledge of Word, Excel, and Adobe.
Ability to exercise sound judgment, plan, and stay organized.
Initiative, flexibility, and cooperation.
Ability to maintain strict confidentiality.
Ability to use standard office equipment and balance receptionist responsibilities with clerical support.
Valid driver’s license and proof of auto insurance.
Act 33/34 and FBI clearances required.
Strong proofreading, grammar, and spelling skills.
Ability to communicate respectfully with peers and leadership.

Responsibilities

Provide day-to-day clerical, secretarial, and administrative support to agency components and programs.
Proofread documents and support agency correspondence.
Answer phones with a pleasant and welcoming tone and provide good customer service to guests and callers.
Schedule appointments for leadership.
Perform data entry, mail duties, and filing according to CCR standards.
Create and mail letters on behalf of the agency.
Interact respectfully and professionally with staff, guests, consumers, and community members, including people in crisis situations.
Complete phone customer satisfaction surveys for various programs.
Manage time effectively and perform other duties as assigned in support of the agency’s mission.

Benefits

Medical insurance with listed employee contribution rates by coverage tier.
Free dental insurance.
Free vision insurance.
Free Employee Assistance Program.
Flexible Spending Account (FSA).
Free Healthy Merits Well-Being Program.
Employer-paid life insurance.
Free short-term disability insurance.
Free long-term disability insurance.
Up to 20 PTO days in the first year, increasing to 25 days at five years and 30 days at 11 years.
Seven paid holidays.
One floating personal day.
PTO cash-out option.
Flexible scheduling opportunities.
403(b) retirement plan with employer match up to 6%.
Referral bonus up to $1,000.
Pre-tax and Roth contribution options.
Tuition reimbursement up to $2,000 per semester and $4,000 per year.
Public Service Loan Forgiveness (PSLF) eligible employer.
Optional accident, critical illness, hospital indemnity, and buy-up life and AD&D insurance.