Clerical Support

Equus • Milwaukee, WI

8d

About The Position

The Clerical Support role provides administrative and office assistance for workforce services. The position assembles informational materials, helps generate reports, processes supportive services, maintains records and inventory, and handles the distribution and reconciliation of transportation and communication assistance. It also supports electronic case file documentation and the project’s shared drive, while performing general office clerk duties and other assigned tasks.

Requirements

• High school diploma or GED equivalent.
• Excellent internal and external customer service skills, including a positive attitude and good listening skills.
• Ability to work with people from varied backgrounds and with varied needs.
• Ability to multitask and work independently.
• Excellent organizational and time-management skills, with strong attention to detail.
• Knowledge of Microsoft Office software.
• Ability to work in multiple programs, including client databases, Excel, Word, and PowerPoint.

Responsibilities

• Assemble informational materials or packets as requested.
• Assist with generating reports by gathering data from computer systems, printed reports, or other available information.
• Process supportive services, including reviewing forms, contacting clients to verify addresses when needed, ordering items, and verifying receipt.
• Enter comments in project-specific systems for supportive services in accordance with State requirements.
• Assist with ordering office supplies.
• Maintain an inventory supply list and ensure office supplies are fully stocked.
• Maintain organized records of orders and send them to the Manager and/or Accounting monthly.
• Distribute, track, and reconcile transportation assistance, including bus passes and gas cards.
• Distribute, track, and reconcile debit cards for internet and cell phone service.
• Obtain client signatures.
• Ensure documents are uploaded into the electronic case file system.
• Maintain the project’s Shared Drive.
• Perform general office clerk duties.
• Perform other duties as assigned.

Benefits

• Extensive learning opportunities
• Networking programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED