Clerical Support
About The Position
The Clerk provides clerical and administrative support for workforce development services. The role assembles informational materials, assists with report generation and data gathering, and processes supportive services by reviewing forms, verifying client addresses when needed, ordering items, and confirming receipt. The Clerk records supportive-services comments in project-specific systems in accordance with State requirements; manages office-supply orders, inventory, and records; distributes and reconciles transportation assistance and debit cards; obtains client signatures; uploads documents to electronic case files; maintains the project Shared Drive; and performs general office clerk duties and other assigned tasks.
Requirements
- High school diploma or GED equivalent.
- Excellent internal and external customer-service skills, including a positive attitude and good listening skills.
- Ability to work with people from various backgrounds and with varying needs.
- Ability to multitask and work independently.
- Excellent organizational and time-management skills and strong attention to detail.
- Knowledge of Microsoft Office software and ability to work in multiple programs, including client databases, Excel, Word, and PowerPoint.
Responsibilities
- Assemble informational materials or packets as requested.
- Assist with generating reports, including gathering data through computer systems, printed reports, or other available information.
- Process supportive services by reviewing forms, contacting clients to verify addresses when needed, ordering items, and verifying receipt.
- Enter supportive-services comments in project-specific systems in accordance with State requirements.
- Assist with ordering office supplies.
- Maintain the office-supply inventory list and ensure supplies are fully stocked.
- Keep organized records of all orders for monthly submission to the Manager and/or Accounting.
- Distribute, track, and reconcile transportation assistance, including bus passes and gas cards.
- Distribute, track, and reconcile debit cards for internet and cell phone services.
- Obtain client signatures.
- Upload all required documents into the electronic case-file system.
- Maintain the project Shared Drive.
- Perform general office clerk duties.
- Perform other duties as assigned.
Benefits
- Extensive learning opportunities and networking programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
