Data Entry / Clerical Support

Iron Mountain • Kansas City, MO

2d • Onsite

About The Position

Iron Mountain is seeking a skilled, detail-oriented Data Entry/Clerical Support Specialist for its Operations team. The role manages customer inventory data in the Safekeeper system and maintains accuracy and quality across digital and physical record processes. The employee enters and manages label, location, and contract information; resolves exceptions and closes work orders; works with customers, account managers, and internal project teams to research discrepancies and provide acknowledgments or reports; and performs scanning, auditing, and document preparation to support high-quality electronic images and secure product delivery.

Requirements

• 1–2 years of experience in high-volume data entry or records management, with clerical and customer support experience.
• Must be able to obtain a Public Trust Clearance and customer credentials as needed.
• Strong knowledge of inventory management systems and basic quality control auditing functions.
• Problem-solving and task-prioritization ability, including management of multiple data streams such as destruction, permanent removals, and internal moves.
• High school diploma or equivalent.

Nice To Haves

• Relevant technical certifications are welcomed.

Responsibilities

• Accurately enter label, location, and contract information and manage the end-to-end data input process.
• Resolve exceptions and close work orders in a timely manner.
• Collaborate with customers, account managers, and internal project teams to research and resolve data discrepancies.
• Provide receipt acknowledgments or requested reports.
• Perform scanning, auditing, and document preparation to meet quality control standards and support high-quality electronic images and secure product delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED