NF CLERICAL SUPPORT

HEREFORD INSURANCE COMPANY•New York, NY

4d•$33,000 - $38,000

About The Position

The NF Clerical Support role handles clerical and administrative tasks related to legal files and No Fault claims. Duties include filing documents and mail, opening, dating, and sorting legal mail, and supporting claims professionals with timely delivery of mail and files. The position also assists with claim setup, correspondence, recordkeeping, billing, payment requests, investigations, and file preparation for reviews.

Requirements

Basic but evolving knowledge of applicable No Fault claims, regulations, and litigation.

Responsibilities

File documents and mail in legal files; open, date, and sort legal mail.
Send appropriate initial and follow-up forms in compliance with applicable regulations.
Set up new claims in a timely manner.
Index and route mail, including document typing and setting task descriptions.
Make inquiries to obtain additional information needed to perform job responsibilities.
Complete and maintain mailing logs in a timely manner.
Support timely delivery of mail and files to claims professionals.
Obtain and follow up on W-9 forms, and keep, preserve, and organize returned forms.
Copy files.
Handle No Fault fee schedule billing, including generating EOBs.
Maintain records and provide information for production reports.
Assist with check requests and preparation.
Assist with preparing denials and delays.
Assist in preparing files for vendor IME or peer review.
Assist with identified initiatives or projects.
Assist in effectuating the closing of files.
Make telephone contacts with claimants and providers.
Facilitate generation of pay requests.
Facilitate referrals for TOA investigations.
Follow other job-related instructions and perform other duties as requested by a supervisor.