Front Desk Receptionist

New College of Florida•Sarasota, FL

12d

About The Position

The Front Desk Receptionist is the face of the Library and New College of Florida. The position greets students and visitors, performs administrative tasks, provides information about services, and directs inquiries to the appropriate departments. This is a temporary, part-time position without benefits, scheduled from 1 p.m. to 6 p.m. Monday through Friday. Hours may vary based on college closures. This is not a student worker position. Candidates must be legally authorized to work in the United States without requiring immigration sponsorship, now or in the future. New College of Florida is an equal opportunity employer and educational provider committed to nondiscrimination in accordance with applicable laws and institutional policies.

Requirements

High school diploma or GED and three years of appropriate experience; appropriate college coursework or vocational/technical training may substitute at an equivalent rate for required experience.
Strong computer and phone skills.
Legally authorized to work in the United States without requiring immigration sponsorship, including non-immigrant visas, now and in the future.

Nice To Haves

Bachelor’s degree.
One year of library or customer service experience.

Responsibilities

Greet students, faculty, staff, and visitors and direct them to appropriate areas, departments, and library services.
Check college IDs upon visitor entrance and determine how to assist visitors who are not affiliated with New College.
Walk visitors to locations within the library when necessary.
Keep the front desk area clean, organized, and presentable.
Provide campus wayfinding, including directions to other departments and campus locations.
Direct visitors to events taking place on campus.
Use Mazevo or NovoConnect to assist visitors with event locations and times and help faculty troubleshoot classroom issues.
Respond to routine inquiries, answer telephone calls, take messages, and route calls to the appropriate offices or departments.
Use Navigate360 to help visitors find the location and time of appointments.
Sort incoming mail and intracampus deliveries and contact the appropriate departments.
Exercise discretion and follow confidentiality policies when handling student records or other sensitive information, including applicable FERPA requirements.
Perform other duties as assigned.