Front Desk Receptionist

Serenity Mental Health Centers • Fort Worth, TX

12d

About The Position

The Front Desk Receptionist is the first point of contact for visitors and guests. The role supports a welcoming and organized front area by checking people in, verifying visitor information, assisting with forms, answering general questions and calls, and using scheduling software and office technology. The receptionist is part of a collaborative team and may help wherever needed. The position has a consistent schedule of three days per week with 13-hour shifts. A successful criminal background check and drug screening are required upon hire.

Requirements

• Calm energy, attention to detail, and a strong team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfort using digital tools such as email, scheduling systems, and databases.
• A strong sense of privacy and confidentiality, or willingness to learn.
• At least one year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED.
• Successful criminal background check and drug screening upon hire.

Responsibilities

• Greet visitors and guests warmly and professionally.
• Update and verify visitor information with every interaction.
• Assist visitors with forms and answer general questions.
• Build rapport with visitors by remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office technology efficiently.
• Help out wherever needed as part of a collaborative team.

Benefits

• 10 paid time-off days, increasing to 15 after the first year.
• 10 paid holidays.
• Health, dental, and vision coverage; the employer covers 90%.
• 401(k) plan.
• Rewards for referring people to the team.
• Career paths and skill-building opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED