Front Desk Receptionist

AICA Orthopedics, P.C.•Conyers, GA

About The Position

AICA Orthopedics is hiring a full-time Medical Receptionist for its Conyers, Georgia location, with cross-training as a Therapy Technician. The role combines front-desk administration with clinical support in patient treatments and therapeutic exercises. AICA is described as a growing orthopedic practice with more than 25 years serving Georgia, 21 locations, and a team of more than 400 professionals.

Requirements

  • At least 2 years of recent medical front desk experience.
  • Proficiency with EMR systems.
  • High school diploma.
  • Strong multitasking and problem-solving skills.
  • Reliable transportation.

Nice To Haves

  • Bilingual Spanish skills.
  • Orthopedic or personal injury experience.
  • Healthcare clinical support experience.

Responsibilities

  • Greet patients and schedule appointments.
  • Verify insurance and process payments.
  • Manage patient records using EMR systems.
  • Answer phones and coordinate with the medical team.
  • Assist chiropractors with patient treatments after cross-training.
  • Guide patients through therapeutic exercises.
  • Document patient progress and responses.
  • Maintain clean treatment areas.

Benefits

  • Competitive salary based on experience.
  • Medical, dental, and vision benefits.
  • 401(k).
  • Structured advancement opportunities.
  • Stable schedule.
  • Comprehensive training in both roles.
  • Performance bonuses.
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