Front Desk Receptionist

SIMEDHealth•Chiefland, FL

19d•Onsite

About The Position

SIMEDHealth is seeking a full-time Clinic Assistant / Front Desk Receptionist in Chiefland, Florida. The role is the clinic’s welcoming face and central point of contact for patients, helping ensure a smooth experience from arrival through departure. The receptionist manages front-office patient flow and supports efficient clinic operations through accurate data entry, insurance verification, payment collection, appointment scheduling, records handling, and referral processing. The position also involves responding to patient inquiries and managing phone calls with professionalism and empathy.

Requirements

High school diploma or equivalent.
Strong computer skills, including proficiency in Microsoft Word and Outlook.
Experience using electronic medical records.
Commitment to providing outstanding customer service.
Excellent communication and interpersonal skills.
Ability to thrive in a fast-paced, energetic environment.
Strong organization and attention to detail.

Responsibilities

Greet patients warmly and check them in efficiently.
Manage patient check-out processes accurately.
Schedule patient appointments.
Scan medical records and handle medical record requests.
Compile, process, and understand patient forms, including consent-for-treatment forms.
Respond to patient inquiries professionally and empathetically.
Process incoming and outgoing referrals and obtain necessary authorizations.
Answer and direct phone calls professionally.
Support patient flow and front-office operations, including data entry, insurance verification, and payment collection.