Front Desk Receptionist

Regina Health Center • Richfield, OH

20d • Onsite

About The Position

Regina Health Center is seeking PRN/substitute Front Desk Receptionists to work as needed at its skilled nursing facility in Richfield, Ohio. The receptionist welcomes and assists visitors, residents, and staff, answers incoming calls, and helps residents place outgoing calls. The role also supports facility safety by making emergency response announcements, monitoring cameras, reporting safety concerns, and following facility policies and applicable regulations. The receptionist is expected to provide positive, caring, and professional service and help promote residents’ quality of life in a compassionate, faith-based environment.

Requirements

• Proficiency in basic computer programs, including Microsoft Word, Excel, and Outlook mail.
• Strong organizational skills.
• Professional communication skills when greeting visitors and residents and speaking on the telephone.
• Ability to work independently and develop positive working relationships with others.
• Ability to handle challenging interactions or situations with a positive and professional attitude.
• Commitment to promoting an environment that provides residents with the highest quality of life.

Nice To Haves

• Prior receptionist experience is preferred.
• Experience in a skilled nursing home environment is a plus.

Responsibilities

• Greet and interact with visitors, residents, and staff entering the facility.
• Answer incoming telephone calls and assist residents with outgoing calls.
• Make emergency response announcements.
• Monitor facility cameras and report safety concerns.
• Follow facility policies and procedures and applicable federal, state, and local regulations.
• Provide positive and professional customer service and contribute to a safe, caring environment.

What This Job Offers

• Education Level: No Education Listed