Front Desk Receptionist

A1 Roofing•Town of Brookhaven, NY

1d•$25 - $27•Onsite

About The Position

A1 Roofing & Siding is hiring a full-time, on-site Front Desk Receptionist for its Medford, New York office. The receptionist will be the first point of contact for customers and visitors, maintain the front office, and provide customer-service and administrative support to the operations team. The role also contributes to the company’s online presence by creating social media posts and simple marketing materials. It is suited to someone who enjoys varied tasks, can stay calm during busy periods, and pays close attention to detail. The position is year-round and scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m., at $25–$27 per hour. A1 Roofing & Siding is a second-generation, family-owned roofing and siding contractor serving homeowners and businesses across the tri-state area. The company offers health insurance, a 401(k) with company contribution, and paid time off. Employment offers are contingent on successful completion of a pre-employment background check and drug screening, conducted in compliance with applicable state and local laws. Reasonable accommodations are available upon request.

Requirements

At least 2 years of experience as a receptionist or in another front desk, customer service, or administrative role.
Clear, professional communication by phone and in person.
Strong organizational skills and the ability to manage several tasks at once.
At least 2 years of experience with OneDrive and Microsoft Office, including Outlook, Word, and Excel.
Experience with Canva and social media, or willingness to learn.
Attention to detail and follow-through.
High school diploma or equivalent.

Nice To Haves

Experience in construction, home improvement, or the trades.
Experience with scheduling or CRM software.
Spanish/English bilingual ability.

Responsibilities

Answer incoming calls, direct callers to the appropriate person, and take and relay accurate messages.
Greet customers, visitors, and vendors in a warm and professional manner.
Schedule customer appointments and estimates, and call or text to confirm them.
Support the operations team with crew and job scheduling as needed.
Process and file customer warranties and maintain organized warranty records.
Create social media posts and help keep the company’s pages active.
Design flyers and simple marketing materials in Canva.
Handle office tasks, including mail, packages, filing, scanning, and copying.
Track office supplies and place orders.
Maintain general office upkeep and keep the front office clean, organized, and presentable.
Assist other departments with meetings, appointments, and administrative projects as needed.