Front Desk Receptionist

US Physical Therapy • Saint Helens, OR

4d

About The Position

North Lake Physical Therapy is seeking a professional Front Desk Receptionist for its Northeast/Lake Oswego office. The receptionist is the first point of contact and creates a welcoming environment while managing front desk operations and providing administrative support. North Lake Physical Therapy serves the Portland Metro area and provides personalized, hands-on therapy and education through licensed therapists.

Requirements

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office Suite, including Word, Excel, and Outlook.
• Experience with scheduling software and phone systems.
• Professional appearance and demeanor.
• Customer service-oriented mindset.
• Ability to maintain confidentiality and exercise discretion.
• Detail-oriented with strong problem-solving skills.

Nice To Haves

• 1–2 years of reception or administrative experience preferred.

Responsibilities

• Greet and direct visitors, employees, and clients professionally.
• Answer and route incoming calls using a multi-line phone system.
• Manage the visitor log and issue visitor badges according to security protocols.
• Schedule and coordinate meetings and conference rooms.
• Process incoming and outgoing mail and packages.
• Maintain office supplies inventory and order supplies as needed.
• Provide general administrative support to various departments.
• Handle basic inquiries and direct complex queries to the appropriate departments.
• Keep the lobby and reception area tidy and professional.
• Assist with special projects and administrative tasks as needed.

Benefits

• 401(k) with matching
• Employee Assistance Program (EAP)
• Clinical mentorship
• Employee discount plans
• Full suite of benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED