Front Desk Receptionist

Konare Law•Frederick, MD

About The Position

At Konare Law, the Front Desk Receptionist serves as the first point of contact for clients and supports the daily operations of the office. The role helps maintain a welcoming and organized environment by managing front desk responsibilities, assisting with client communication, and providing administrative support to legal and operations staff. The firm advocates for individuals and families navigating immigration law and values compassionate, high-quality legal service, integrity, and cultural sensitivity.

Requirements

  • High school diploma or equivalent.
  • 1–2 years of experience in a receptionist, customer service, or administrative support role.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and a professional demeanor.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficiency in Microsoft Office Suite, including Word, Outlook, and Excel.
  • Bilingual in English and Spanish.

Nice To Haves

  • Experience in a legal setting.
  • Familiarity with legal terminology or immigration processes.

Responsibilities

  • Greet clients and visitors in a professional, courteous, and friendly manner.
  • Answer and direct incoming calls and emails to the appropriate departments.
  • Manage scheduling for client consultations and attorney meetings.
  • Maintain a clean, organized, and welcoming front desk and reception area.
  • Assist with intake processes and data entry into the case management system.
  • Receive and sort mail, deliveries, and packages.
  • Support the legal team with copying, scanning, and filing documents.
  • Maintain confidentiality of client and firm-related information.
  • Provide administrative support for firm-wide events, projects, or communications.

Benefits

  • The firm covers 90% of health insurance premiums.
  • 100% paid vision and dental coverage.
  • Fully covered short-term and long-term disability insurance.
  • 401(k) match dollar for dollar up to 4%.
  • Lunch provided every Friday.
  • At least 10 holiday days.
  • Colleague activities throughout the year.
  • Access to legal libraries and subscriptions, including LexisNexis, AILA Library, Practice Law Institute (PLI), Law360, Best Practice, Master Series, PLI Wednesday, and Master Class.
  • In-house training for Legal Assistants.
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