Front Desk Receptionist

North Lake Physical Therapy•St. Helens, OR

About The Position

North Lake Physical Therapy is seeking a professional Front Desk Receptionist for its Northeast/Lake Oswego office. As the first point of contact, the receptionist creates a welcoming environment, manages front desk operations, and provides administrative support. The role includes greeting and directing visitors, managing calls and visitor access, coordinating meetings, handling mail and supplies, supporting departments, and keeping the reception area tidy and professional.

Requirements

High school diploma or equivalent required.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in MS Office Suite, including Word, Excel, and Outlook.
Experience with scheduling software and phone systems.
Professional appearance and demeanor.
Customer service-oriented mindset.
Ability to maintain confidentiality and exercise discretion.
Detail-oriented with strong problem-solving skills.

Nice To Haves

1–2 years of reception or administrative experience preferred.

Responsibilities

Greet and direct visitors, employees, and clients professionally.
Answer and route incoming calls using a multi-line phone system.
Manage the visitor log and issue visitor badges according to security protocols.
Schedule and coordinate meetings and conference rooms.
Process incoming and outgoing mail and packages.
Maintain office supplies inventory and order supplies as needed.
Provide general administrative support to various departments.
Handle basic inquiries and direct complex queries to the appropriate departments.
Keep the lobby and reception area tidy and professional.
Assist with special projects and administrative tasks as needed.